I get involved in a lot of process discovery work for charities (and other organisations) and this blog post summarises a typical approach. Overall, the key activities would be as follows: Senior managers have to start by identifying the purpose of the programme or project. This may be to support growth ambitions, to improve performance … Continue reading
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Sign-up to receive my monthly e-Newsletter. New Blog posts will always be featured on the Home Page and you can use the menu bar at the top of the page to get to “Topics” and information about how I work with organisations to enable them to increase their capability for Continuous Improvement. . . . . … Continue reading