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Process Management

This category contains 52 posts

Business Continuity made simple

My colleague John Eary wrote about the challenges of developing an effective approach to business continuity following a few well-publicised incidents and it’s becoming topical once again with the uncertainty surrounding Brexit. I previously worked with Nimbus Partners on developing an approach to implementing Business Continuity approaches using their Control process management software. These days, I use elements … Continue reading

Charities: People + Process = Performance

“You can have great people, but put them in a lousy process and the process will win every time”. Charities need to be sustainable Voluntary sector organisations need to be financially sustainable in order to maintain services to their beneficiaries. To be sustainable, as well as fundraising, you need vision, improved working practices and appropriate … Continue reading

Outcomes vs. Outputs. Why it’s important to understand the difference

This week, I’ll be speaking at a workshop for charities where the theme is Measurement, Evaluation and Learning. My short session is about cutting through the jargon. I spend much of my time helping clients to focus on the outcomes they are trying to achieve.  I also help them to identify their business processes, which … Continue reading

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