GDPR Privacy Notice
1.1. We are committed to protecting your personal information and respecting your privacy.
1.2. This Privacy Notice sets out the basis on which any personal data that we collect from or about you, or that you provide to us, will be processed by us.
1.3. For the purpose of the General Data Protection Regulation [the GDPR], the data controller is Improvement Skills Consulting Ltd.
1.4. We may update this Privacy Notice from time to time. Any changes we make in the future will be posted on our website at [http://www.improvement-skills.co.uk] Please check back regularly to see any updates or changes to this Policy.
2.1. The contact details for any data protection queries is as follows:
2.1.2. +44 7850 728506
We will comply with data protection law. This says that the personal information we hold about you must be:
4.1. We process personal data about subscribers to our Newsletter. The categories of person about whom we process personal data are described in more detail in the Particulars of Processing that are set out in the Annex to this Privacy Notice.
5.1. It is important that we tell you your rights that you have as a data subject under the General Data Protection Regulation – these are set out below.
5.2. The General Data Protection Regulation provides the following rights (subject to some exemptions):
5.2.1. The right to request access to the personal data that we hold about you;
5.2.2. The right to request rectification of the personal data that we hold about you;
5.2.3. The right to request erasure of the personal data that we hold about you;
5.2.4. The right to request restriction of processing about you;
5.2.5. The right to object to processing; and
5.2.6. The right to data portability.
If at any point you believe the information we process on you is incorrect, incomplete or out of date then please let us know and we will make sure that your data is corrected.
If you wish to raise a complaint on how we have handled your personal data, you can contact our Company Secretary at the details below:
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO) full contact details for which can be found at https://ico.org.uk/global/contact-us/
We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:
We may also use your personal information in the following situations, which are likely to be rare:
6.1 We will generally process your personal data for contractual necessity in providing membership services and events. We may also use personal information for additional relevant and related purposes where you might reasonably expect us to do so, where the benefits of doing so are not outweighed by your own interests or fundamental rights or freedoms. The law calls this the “Legitimate Interests” condition for processing. This may include:
To maintain our records and other administrative purposes, including updating your details and preferences.
To assist with queries, complaints and dispute resolution;
6.2 We will ask for your direct consent IF we intend to use your personal data for marketing purposes. Where our processing of personal data is based on your having given consent, you have the right as a data subject to withdraw that consent at any time. If you wish to invoke this right, please notify the Secretary using the contact details set out in Section 2 above.
6.3 You have the right to lodge a complaint with a supervisory authority. In the United Kingdom, the supervisory authority is the Office of the Information Commissioner, full contact details for which can be found at https://ico.org.uk/global/contact-us/
7.1. We may use service providers to help us provide you with our services. Personal data may be transferred to such service provider, who act for or on our behalf, for further processing in accordance with the purpose(s) for which the data were originally collected or may otherwise be lawfully processed.
7.2. Such third parties have contracted with us as data processors under the requirements in the GDPR. They are contractually bound to only use personal data for the agreed purpose(s). Relevant persons working for these third parties will have access to your personal data under the terms of the data processor contract, but only to the extent necessary to perform their services for us.
7.4. In appropriate circumstances we may disclose data to authorised bodies as required by law.
8.2. Any cookies are used under Legitimate Interests in order to provide you with our online services and to analyse visitor behaviour on our websites.
8.3. Cookie information is held on your browser and you can amend your browser settings at any time. However, please be aware that blocking or deleting all cookies will affect the usability of our websites.
9.1. Please contact the Company Secretary above if you have any questions or concerns about personal data and privacy matters.
This Annex sets out our processing of personal data relating to members, exhibitors and participants at our events
What personal data do we process?
Where do we obtain your personal data from?
Most of the above personal data is received direct from you (the data subject).
Why do we process your personal data and what is the lawful basis?
We process your personal data for the following purposes:
We may also process personal data for the Company’s legitimate interests as we have outlined in the main Privacy Notice (paragraph 4.3). Please be assured that we will always take account of your personal data rights in doing so.
How long do we hold your personal data for?
Personal data will be retained in accordance with statutory requirements and the company’s retention policy which is available on request.
Are you obliged to provide us with your personal data?
You are not obliged to provide the personal data in question. However, if you do not provide the personal data, we will be unable to perform any contract we have with you for the provision of membership or event services.
Recipients of your personal data
We do not disclose data to outsourced data processors.
Do we use your data for any automated decision-making?
No personal data is processed for automated decision-making.
Any financial data arising from a transactional process will be held securely by the Catalogue Printer in accordance and compliance with all statutory, HMRC and Financial Authority requirements.