Simply, improvement…
Six Sigma
The people side of process improvement
Two articles in a BPTrends Newsletter (www.BPTrends.com) caught my eye and highlight the importance of “people” in Process Improvement. Human Processes: Discovering Collaboration discusses the differences between collaborative processes and step by step processes. I’ve previously written about these and referred to them as “Emergent” and “Routine” processes. The article explains why traditional analytical techniques fall short in … Continue reading
Improvement Skills Consulting is now an Elements Partner
I am delighted to announce that I have been accepted as an official Consulting Partner of Elements, the new cloud-based process knowledge tool. It is an invaluable tool to support all sorts of performance improvement work, such as the many “flavours” of process-based initiatives: BPM, BPI, BPR, Lean, 6-Sigma. Elements Process Knowledge is a free business … Continue reading
Project Management and Change Management: necessary, but not sufficient
I’ve had a number of conversations recently about the relationship between Project Management and Change Management. Generally, these have focused on the need for Project Managers to be more aware of the importance of Change Management to facilitate the transition from projects to business as usual. This may require PMs to develop CM skills or, … Continue reading
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