My colleague Ali Mafi has written a brilliant article which is published in the Construction Index magazine. (View online, here) In it, he exposes the shocking waste of time that occurs in many construction projects and he argues that the use of BIM, in some cases, actually makes things worse. Ali’s data shows that, for … Continue reading
I recently designed a 2-day Lean Leadership workshop for a client and part of the content is a self-assessment exercise which the participants do individually. It’s based on 5 principles that underpin what leaders need to do: The self-assessment asks 5 questions in each of these areas to identify the extent to which people are … Continue reading
Recently, I helped a client think through the design of one of their service delivery processes. They currently have a heavily paper-based process that involves lots of form-filling and transferring information between various IT systems. The To Be process would make use of a CRM system the client had invested in to support other processes … Continue reading
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