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Processes

This category contains 25 posts

Digital business in real-time: ISIS Papyrus Open House 2019

At the recent ISIS Papyrus UK Open House, Tony Lawrence and Rob Browne talked about Unified Document Design. This is one of the key features within the papyrus suite of software that really appeal to people in the business. It’s for them, not for the IT folk. There’s a new Business Designer tool to make … Continue reading

Max Pucher’s Keynote at ISIS Papyrus Open House 2019

It’s always a pleasure to attend the ISIS Papyrus Open House and thanks, once again, to Antony Haslett and his colleagues for their hospitality. Max Pucher (CTO) gave the keynote presentation “The push and shove of digital”. His main theme was that the “push” comes from the progress in technology and the “shove” comes from … Continue reading

Unlocking improvements in charity processes

I get involved in a lot of process discovery work for charities (and other organisations) and this blog post summarises a typical approach. Overall, the key activities would be as follows: Senior managers have to start by identifying the purpose of the programme or project. This may be to support growth ambitions, to improve performance … Continue reading

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