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Processes

This category contains 16 posts

Leading Lean: Self-assessing strengths and areas for improvement

I recently designed a 2-day Lean Leadership workshop for a client and part of the content is a self-assessment exercise which the participants do individually. It’s based on 5 principles that underpin what leaders need to do: The self-assessment asks 5 questions in each of these areas to identify the extent to which people are … Continue reading

Getting started with Digital Transformation in your Charity – a breakfast briefing

Today, my colleagues from ShoNet and I ran a breakfast briefing for Third Sector organisations who want to make a start on their “digital journey”. My presentation covered the following topics: 3 reasons for needing to transform digitally 3 potential areas of benefit Strategy – Process – Capability As Is or To Be mapping? Elements.cloud mapping … Continue reading

Control Charts: use and benefits. Presentation to the OR Society Criminal Justice SIG 2017

Here’s my presentation to the ORS CJ SIG (23/2/17) on the use and benefits of Control Charts in the Criminal Justice Sector. SPC Charts were key tools for me early in my career when I was working in manufacturing but they are equally applicable in a service sector environment. If you have time series data … Continue reading

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