Sue McClory (University of Portsmouth) spoke at last week’s OR Conference about her research into approaches for capturing and sharing lessons learned from projects and programmes. Sue talked about how projects can be defined in terms of output, outcome, or benefit, and can generally be considered a success if they achieve the objectives according to … Continue reading
This Slideshare from IBM discusses organisations’ failure to understand where knowledge is held and how to share it more effectively. The introduction says: “Since the advent of the written word, we’ve been storing our knowledge away in physical and digital containers. And with the abundance of knowledge assets, the container-centric approach has broken. Yet, we seem … Continue reading
Nigel Warren (TTS Knowledge Solutions) has a great blog post about how and why IT training budgets get wasted. He talks about the difference between “training” and “learning”, which many people seem to use interchangeably without understanding the differences. Nigel’s focus is on IT training and, I have to say, my experience on the receiving … Continue reading