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Performance Management

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Video of my Learning Lab: Quantitative Data Essentials

Video of my Learning Lab: Quantitative Data Essential Continue reading

Webinar with Dr Phil Driver: Framing strategy when emerging from a crisis

If dozens or even hundreds of stakeholders are required to implement a strategy after a major crisis then it is essential that they can all understand it and know exactly what they need to do. The simple yet rigorous OpenStrategies system creates and validates such strategies. Phil’s webinar (hosted by the Association for Project Management) … Continue reading

Survey design: start with the end in mind and keep it simple!

Recently, I’ve been advising on survey design for a consultation exercise and emphasising 2 key points: Start with the end in mind Keep it simple I wrote a while ago about lessons learnt for designing customer and staff surveys. I described 5 mistakes people make: Failing to link survey questions to survey objectives Asking too … Continue reading

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