Simply, improvement…
Ian Seath’s Blog
Probation Activity Costing: Case Study
North Yorkshire Probation Process Management: Case Study
North West Probation Region Process Improvement with Nimbus Control: Case Study
Thames Valley Probation Process Management: Case Study
Digitising Police Suspect Interview Processes: Case Study
Management by Fact: Case Study
Process Management in an IS Department: Case Study
Developing BPI (Lean/Six Sigma) Skills in a Reseach Establishment: Case Study
Improving Performance Management in a Charity: Case Study
You can find more Third Sector Case studies here.
Simply, improvement... 
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