Performance Management

Performance Management:  In our view, this covers everything from Strategic and Business Planning, through to managing the performance of individuals and teams.  We have enabled clients to:

  • Develop develop and cascade strategic and operational objectives from Board-level to front-line staff
  • Improve line managers’ capabilities to hold effective “performance conversations” with problem staff
  • Unblock disfunctional teams so they can become truly high-performing

We have provided support in:

  • Developing and deploying Balanced Scorecards
  • Designing SMART Business Plans at organisational, divisional and team levels
  • Developing effective personal performance management skills (target setting and appraisal)
  • Developing high-performing teams

Ian’s clients include:

Our articles on Performance Management, free to download…

SMART Planning

Are you ready for a Balanced Scorecard?

Does your Balanced Scorecard Add Value?

Identifying Measurements with a Balanced Scorecard

Lead and Lag Indicators

Outcomes vs. Outputs: Are they different?

Managing by Numbers: Statistical Thinking (SPC)

Why Benchmarking Might Not Work

Change and Staff Engagement: Using TalkFreely to enable staff engagement

Process Change: Engagement is key

Why you don’t need a Culture Change Programme

Knowledge Management – Applied Common Sense

Corrective Action – Root Cause Problem Solving

Are you ready for Continuous Improvement?

OpenStrategies: An Introduction: Using the OpenStrategies approach for multi-stakeholder planning.  Read the Brief PRUB Summary for an overview of OpenStrategies’ PRUB Thinking.

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© Improvement Skills Consulting Ltd. and Ian Seath, 2007-22. Unauthorised use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Improvement Skills Consulting Ltd. and Ian Seath with appropriate and specific direction to the original content.

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