Performance Management:  In our view, this covers everything from Strategic and Business Planning, through to managing the performance of individuals and teams.  We have enabled clients to:

• Develop develop and cascade strategic and operational objectives from Board-level to front-line staff
• Improve line managers’ capabilities to hold effective “performance conversations” with problem staff
• Unblock disfunctional teams so they can become truly high-performing

We have provided support in:

• Developing and deploying Balanced Scorecards
• Designing SMART Business Plans at organisational, divisional and team levels
• Developing effective personal performance management skills (target setting and appraisal)
• Developing high-performing teams

Ian’s clients include:

Our articles on Performance Management, free to download…

SMART Planning

Are you ready for a Balanced Scorecard?

Does your Balanced Scorecard Add Value?

Identifying Measurements with a Balanced Scorecard

Lead and Lag Indicators

Outcomes vs. Outputs: Are they different?

Managing by Numbers: Statistical Thinking (SPC)

Why Benchmarking Might Not Work

Change and Staff Engagement: Using TalkFreely to enable staff engagement

Process Change: Engagement is key

Why you don’t need a Culture Change Programme

Knowledge Management – Applied Common Sense

Corrective Action – Root Cause Problem Solving

Are you ready for Continuous Improvement?

OpenStrategies: An Introduction: Using the OpenStrategies approach for multi-stakeholder planning.  Read the Brief PRUB Summary for an overview of OpenStrategies’ PRUB Thinking.