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Workshops and Events

ISIS Papyrus UK Open House 2017 – from AI to Apps, via Document Management (Part 1)

I was pleased to be able to attend this year’s Open House event as there was an interesting mixture of topics on the agenda. Keynote speaker, Max Pucher, is always great to listen to. He brings a refreshing and challenging perspective to the technology world and his first talk was more about Biology than IT!

 

This post is a brief summary from Max’s presentation on Artificial Intelligence. I will blog later about other sessions from the Open House.

He said most of what is spoken and written about Artificial Intelligence is nonsense. We read about it daily but it is actually machine learning not AI that is being hyped. The term is wrong and the ideas of what it is and can do are wrong. The challenge is actually what can we do with machine learning?

From the beginning, Papyrus never thought about replacing people in processes. They always promoted software to augment people.

Max said: AI is not a sure thing. The universe is complex and chaotic. The more rigid you make things, the more wrong they go.

We know a lot about human intelligence but not about how it works. The doctor can look at your MRI but can never feel your pain. This is the difference between looking at the image and understanding the person.

Intelligence is not logic but we can use machine learning and algorithms to make sense of data and systems. More computing power will not create consciousness. All memory is emotionally indexed. When we search our brains we look for emotional context. Most learning depends on emotional experience. Reading and memorising stuff is not much good.

Self-driving cars are automatons, not intelligent. They follow rules. We should focus on ways in which machine learning can augment human activities to provide simplicity!

Simplicity is the ultimate form of sophistication – Leonardo Da Vinci.

The worst of technology is the one that ignores the human. The biggest problem with machine learning is garbage, in garbage out. Using flawed historical data. More data is not better, it will produce more noise. The right data is better.

Max recommended several books and a TED Talk:

  • The feeling of what happens. Antonio Damasio
  • Descartes’ error. Demasio
  • The mind-gut connection: Emerson Mayer
  • My stroke of insight – TED Talk by neuroscientist Jill Bolte Taylor

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