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Process Improvement

This tag is associated with 64 posts

A new version of APQC’s Process Classification Framework has been launched

A new version of the American Productivity & Quality Center (APQC) Process Classification Framework (PCF)® is now available: Version 7.2.0 went live last week. The PCF is the most widely downloaded framework in the world and helps organisations create a common language to communicate and define work processes comprehensively. This version of the PCF is a minor update which includes … Continue reading

Improvement Skills Consulting is now an Elements Partner

I am delighted to announce that I have been accepted as an official Consulting Partner of Elements, the new cloud-based process knowledge tool. It is an invaluable tool to support all sorts of performance improvement work, such as the many “flavours” of process-based initiatives: BPM, BPI, BPR, Lean, 6-Sigma. Elements Process Knowledge is a free business … Continue reading

Digital transformation in charities – download my White Paper

I’ve written up the presentation I made at last week’s Sho-Net “Digital Transformation and you” seminar. It’s in a White Paper that you can download here (pdf) and includes the self-assessment questionnaire to help you decide just how far you are along the digital transformation journey. [N.B. the paper will be of interest to other organisations, … Continue reading

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