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Performance Management

This tag is associated with 48 posts

Lead and Lag Indicators. What they are and what they mean for Third Sector organisations.

One of the interesting conversations I had at the recent Data4Good Conference was on performance management. We were discussing the need for a set of performance indicators that a charity could use to get early warnings of performance issues as well as being able to track outcomes and impacts. One of the participants said she … Continue reading

Lessons in Organisation Design: “Find a building for the new Brexit Department”

David Davis has been appointed to a new Cabinet role with responsibility for taking the UK out of the European Union. His Department will obviously be “new” and is likely to take the lead in the negotiations with the EU as well as working its way through the mountain of EU rules that have been … Continue reading

How to ensure your Balanced Scorecard is not just a Dashboard – 3 tests of value-add

In my previous article, I wrote about why a Balanced Scorecard is a Performance MANAGEMENT framework and not  a Performance MEASUREMENT framework. I described the typical three levels of Balanced Scorecard maturity that I see: Level 1: A Dashboard – a set of metrics, positioned across four perspectives, selected with little reference to strategy or … Continue reading

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