Process Management

This category contains 49 posts

New Slideshare: How I use Trello to support client projects


Do you need a Checklist or a Process Map?

Not everyone likes process maps. Some people just don’t “get them”, maybe because that’s not the way their minds work, or maybe they’re just more of a “list person”. I believe there’s definitely a place for both. If you want to present a high-level view of how an organisation’s work gets done, a process model … Continue reading

Process Owners: the key to embed Process Management

A recent conversation with a client went along the following lines: Client: “We’ve tried to do lots of process improvement” Me: “That’s good; what sort of improvements did you achieve?” Client: “Not many. We came up with lots of ideas and “To Be” maps, but there always seemed to be someone responsible for part of … Continue reading

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