Organisations are increasingly adopting new ways of working to take advantage of new digital technologies to enhance the services they can offer and become more productive. This book defines and explains the different terms that are used to describe new ways of working and identifies the benefits and limitations of different approaches.
Readers will learn about the key components of successful agile working and how a holistic approach is needed for the successful implementation of agile working. John provides advice on the introduction of new ways of working, including preparing a robust business case, setting up an agile working program, and providing a roadmap. The contributions of the Internet of Things and artificial intelligence to the digital workspace and agile working are also assessed.
I recently heard John speaking about Agile 2.0 where he talked about 5 challenges that differentiate truly agile organisations:
- Agility, not just agile working
- Digital workspace
- Dynamic universal workstyles
- Resilience of organisations (to cope with change and stresses)
- Collaborative working
- Cognitive diversity
- The importance of resilient middle managers
- Not obsessively aiming to maximise efficiency