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Benchmarking, Performance Management

Best practice Strategic Planning: more about people than process

I was asked recently for my thoughts on how to go about benchmarking a Strategic Planning process. Here are some slides with my thoughts and findings…

Some words of caution…

  • Best practices are actually only “best” in the context of the organisation, culture, processes, people and skills from which they originated
  • They don’t come with a Manual that describes how to implement them or how to achieve superior levels of performance
  • It can be extremely difficult to replicate others’ capability to achieve a particular level of performance because that is largely due to their people, not their processes



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