You're reading...
Operational Research

Survey finds variance in police response processes

Peter Loader from Process Evolution, spoke at a recent OR Society Criminal Justice meeting about the findings of a national survey of police response processes and performance. This used a mixture of performance metrics and perception data gathered from a range of police forces to look at the productivity and efficiency of different operating models.

By some relatively simple analysis, Peter was able to show the impact of shift patterns, crewing policies and incident deployment policies resulted in quite widely differing efficiencies.

Peter is running a series of workshops to help people understand the power of this analysis and to give some significant insights into the levers that can be pulled to improve performance. His presentation clearly showed that it is perfectly feasible to improve performance, reduce cost and increase service levels all at the same time.

From project work undertaken by Process Evolution, they believe that the opportunities could equate to £millions in many forces.



Comments are closed.

Connect with Ian Seath

Find us on Facebook Improvement Skills Consulting Ltd. on LinkedIn Follow IanJSeath on Twitter


Copyright Notice

© Improvement Skills Consulting Ltd. and Ian Seath, 2007-18. Unauthorised use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Improvement Skills Consulting Ltd. and Ian Seath with appropriate and specific direction to the original content.

%d bloggers like this: