I’m a big fan of Mike Rother’s “Learning To See” toolkit which explains how to do Value Stream Mapping. His website has some brilliant resources, all focused on Toyota Kata, a management method that underpins continuous improvement.
Kata are teaching routines used to preserve and pass on know-how. Through practice, the pattern of a kata becomes second nature – done with little conscious attention – and readily available. It’s equivalent to “Unconsious Competence” in the Learning Steps Model.
If you’re into Lean, the Improvement Kata is the context within which Toyota’s lean tools were intended to be applied. Without it you won’t get continuous improvement. For an introduction to the Improvement Kata, review Mike’s presentation below (or view it on Slideshare).