This week I ran a pilot workshop on Root Cause Problem Solving for Lean Project Management. This was for a Construction Sector audience and forms part of an introductory programme on applying Lean in the Construction Sector.
Day 1 covers a Root Cause Problem Solving process based on PLAN-DO-CHECK-ACT, with practical work using relevant tools on “real” project problems. There’s a follow-up day with more input on data handling and how to sustain improvement through the use of Visual Management.
The workshop can be readily adapted for any organisation that needs to improve its problem solving skills. The benefits are:
- Staff are able to get to root causes of problems themselves, without passing them for managers to solve
- Problems get solved more quickly by using the right approach and the best tools
- You can prove that problems have been eliminated, based on evidence