You're reading...
Process Improvement, Process Management, Six Sigma

SIPOC first, process mapping second

Whenever you are planning to start some process management or improvement activity, it’s important to get a high-level understanding of the scope of the process first.  A SIPOC Process Definition helps the Process Owner and those working on the process to agree the boundaries of what they will be working on.

It provides a structured way to discuss the process and get consensus on what it involves before rushing off and drawing process maps.  Although it’s widely used in Six Sigma, its principles are very relevant for any process management or improvement activity.

SIPOC is an abbreviation of:

Suppliers – Inputs – Process – Outputs – Customers

It provides a template for defining a process, before you begin to map, measure, or improve it.

We often extend the content of a SIPOC to include the purpose of the process, name of the Process Owner and any additional details about its boundaries…

SIPOC Process Definition

SIPOC Process Definition

 

 

 

 

 

 

 

 

 

 

 

 

 

It shouldn’t take you long to produce a SIPOC and it’s a worthwhile investment to ensure clarity.

Download the full article on how to create a useful SIPOC Process Definition.

Download a SIPOC SIPOC Template in MS Word.

About these ads

Discussion

Comments are closed.

Connect with Ian Seath

Find us on Facebook Improvement Skills Consulting Ltd. on LinkedIn Follow IanJSeath on Twitter

Archives

Copyright Notice

© Improvement Skills Consulting Ltd. and Ian Seath, 2007-14. Unauthorised use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Improvement Skills Consulting Ltd. and Ian Seath with appropriate and specific direction to the original content.
Follow

Get every new post delivered to your Inbox.

Join 387 other followers

%d bloggers like this: